All Systems Operational

About This Site

Welcome to the Aptem status page, providing transparency around service availability and performance for Aptem products. If there are any interruptions in service a note will be posted here. You can also view live and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Aptem Apprentice ? Operational
90 days ago
99.99 % uptime
Today
Aptem Assess ? Operational
90 days ago
100.0 % uptime
Today
Aptem Employ ? Operational
90 days ago
99.99 % uptime
Today
Aptem Enhance ? Operational
90 days ago
99.99 % uptime
Today
Data Access ? Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
99.97 % uptime
Today
bksb Integration ? Operational
90 days ago
100.0 % uptime
Today
Cognassist Integration ? Operational
90 days ago
100.0 % uptime
Today
epaPRO Integration ? Operational
90 days ago
100.0 % uptime
Today
Skills Forward Integration ? Operational
90 days ago
100.0 % uptime
Today
Communications Connector - Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Century Integration Operational
90 days ago
99.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Weekly Maintenance Jul 2, 2025 20:00-22:00 BST

The weekly maintenance for Aptem is scheduled to take place. During the maintenance period, the system will be unavailable or intermittent. We recommend saving your work and logging off before the start of the maintenance period.
Posted on Jun 30, 2025 - 16:05 BST
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
ESFA/LRS Integration Issue
Resolved - This incident has been resolved.
Jun 28, 07:35 BST
Monitoring - We’ve identified the root cause and a fix is available. The issue will fully resolve automatically after a brief restart of your tenant, which will occur overnight during off-peak hours to avoid any further business interruption. No action is required on your part.

If you need immediate access to the affected functionality before the automated fix completes, please submit a support request via our online help centre to co-ordinate restoring functionality.
Jun 27, 12:54 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 27, 11:59 BST
Investigating - We are currently investigating an issue with our integration with the ESFA/LRS service.
Jun 27, 11:46 BST
Jun 27, 2025
Jun 26, 2025
Power BI Unavailable
Resolved - The incident has been resolved. The issue was caused by high resource usage, which led to Power BI reports loading being throttled. We increased report resources and monitored the situation as usage returned to normal levels.
Jun 26, 11:49 BST
Monitoring - Power BI performance is back to normal levels, there should be no delays when loading reports. We’re continuing to monitor to make sure everything stays stable.
Jun 26, 11:33 BST
Update - Power BI reports are loading, but a bit slower than usual. We're still looking into what's causing the delay and will share more updates as soon as we have them.
Jun 26, 10:45 BST
Investigating - We're aware that customers are currently unable to access their Power BI reports. Our team is investigating the issue and working to resolve it as quickly as possible.
Jun 26, 10:11 BST
Jun 25, 2025
Aptem Major Release
Completed - The scheduled maintenance has been completed.
Jun 25, 21:19 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 19:00 BST
Scheduled - An Aptem major release is scheduled to occur. During the release window, the system will not be accessible. We recommend all users save their work and log off before the start of the release window.
Jun 23, 10:27 BST
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

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